Overcome Shyness, Banish nerves, Speak with confidence in work and life.

 

Mike will explore the sources of conflict, personalities, strategies, and the importance of active listening, empathy, & effective communication in resolving conflict.

 

By using real-life examples and sharing practical tips, attendees will leave with a better understanding on how to effectively manage conflict to preserve and improve their team's performance.

 

At the conclusion of this session;